I'm all about signage, so guests can effortlessly find their way around an unfamiliar space - like 
church. I've even
been keen on a Guest Services Center or Information Center, allowing guests to easily identify the staff or volunteers who can answer questions, provide information or assist with registration.
However, I came across an interesting article on the site, Building Better Restaurants about getting rid of the hostess desk in restaurants. The Top Ten reasons there are intriguing. Read the list here - then tell me what you think:
- Does the typical guest services center in a church "hide" guest relations people behind the counter?
- Does the desk inhibit interaction with guests?
Really, read the Top Ten here by Jeffrey Summers - then tell me what you think as it relates to the guest services center in the local church.
